Should
you not be happy with the sublimation decoration of our custom decorated ceramic coffee mugs,
just tell us why and send them back to us in their original
packaging material as soon as we e-mail you our return
authorization # and our return shipping address. We'll then decorate new mugs
for you for the mugs you return to us and that arrive here not
broken within 30 days from receipt of your original mugs. You only pay S&H,
as shipping & handling charges are not included in our
guarantee and are not refundable. Mugs will not be accepted for
returns without our prior authorization number nor can we honor
requests for refunds.
Mugs
decorated with YOUR digital art which you sent us are not
returnable as we have no control over the quality of your digital
art which we reproduce on our mugs just as you sent it to us.
Our sublimation mug coating meets FDA requirements for resinous coatings
intended for food contact surfaces. Our mugs are white and dishwasher and microwave
safe.
Please remember:
To preserve the beauty and vibrancy of the image on your
sublimation mugs, it is best to hand
wash them.
Also, never leave the mugs in direct sunlight, for example on a window
sill.
By placing your order you acknowledge having read our conditions and
accept them fully.